Privacy Policy
Last Updated: October 2024
01 Information We Collect
When you use WhereLens, we collect information that you provide directly to us, such as when you create an account, upload images for analysis, or contact support.
- check_circle Account Information: Email address and password.
- check_circle Uploaded Content: Images and text clues submitted for analysis. (Note: Images are processed ephemerally and are not stored permanently on our servers unless explicitly requested for your personal records).
- check_circle Usage Data: Information about how you interact with our services, including analysis history and credits usage.
02 How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including:
- arrow_right Performing visual and contextual intelligence analysis as requested by you.
- arrow_right Managing your account and daily credits allocation.
- arrow_right Improving the accuracy and performance of our recognition models.
- arrow_right Communicating with you regarding updates, security alerts, and support messages.
03 Data Security and Retention
We implement industry-standard security measures to protect your personal information. Images uploaded for analysis are processed in memory and are discarded immediately after the result is generated. We do not use your personal images to train public AI models without your explicit consent.
04 Third-Party Services
We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. These service providers are bound by strict confidentiality agreements.
05 Contact Us
For privacy concerns, please submit the contact form and include “Privacy” in the subject.
If you have privacy questions, please use the contact form and include “Privacy” in your subject.